A public sector agri-research organization needed to modernize its internal DNA sequencing services after its legacy system failed, creating operational risk for the researchers who relied on it. The lab provided Sanger sequencing and library preparation support across multiple departments, but without a stable platform to manage orders, track samples, deliver results, and support billing, the entire service model was compromised. The agency selected L7|ESP® to rebuild its digital foundation and restore continuity.
With L7|ESP, the lab standardized its sequencing workflows and migrated usable historical data into a unified system. Orders now enter through a structured intake process that triggers an automated workflow chain covering sample tracking, instrument interactions, result reporting, and internal cost recovery. Staff gain full process visibility, administrative steps are streamlined, and researchers receive consistent, traceable outputs that support faster reuse of sequencing results.
The long-term value came from platform stability and configurability. L7|ESP continues to serve as the backbone for sequencing operations, giving the organization a scalable, future-ready digital infrastructure that can support expanding services, data reuse, and AI-driven analysis.
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