L7 | CHATS

thought leadership

Closing the Digital Maturity Gap

by Marcia Blackmoore, M.Sc. | posted on October 02, 2025

How Digital Unified Platforms, Like L7|ESP®, Offering ELN, LIMS, MES, and Scheduling, Accelerate Compliance, Sponsor Trust, and Clinical Readiness

 

Key Points

CDMOs relying on manual, siloed systems risk delays, compliance gaps, and lost sponsor trust. The solution is a unified digital platform that integrates ELN, LIMS, MES, and Scheduling into one intelligent platform. L7|ESP combines these capabilities and enables AI, predictive analytics, and, ultimately, accelerated time to the clinic. Leading CDMOs in the field have already found that unifying these systems drives efficiency, traceability, and sponsor confidence.

The challenge facing contract development and manufacturing organizations (CDMOs) is becoming increasingly clear: a widening digital maturity gap between Biopharma and CDMOs. While sponsors have invested years in digital strategies, many CDMOs continue to rely on manual, paper-based processes. This divide is growing just as CDMOs are being asked to deliver on more complex therapies, shorter timelines, and greater regulatory and sponsor scrutiny.

From my vantage point within biotech and pharma, collaborating with CDMOs, and now at L7, I’ve observed digital maturity evolve from a competitive edge into an absolute necessity. This shift is evident in how sponsors are consolidating their networks and increasingly expect transparency, quality integration, and digital readiness. For CDMOs, keeping pace is now a prerequisite for growth and long-term survival.

 

The Risks of Lagging Behind

The risks of failing to keep pace are significant. Manual processes delay technology transfer. Siloed quality systems lead to a reactive approach to compliance. Fragmented data reduces visibility and erodes sponsor confidence. Many pharmaceutical companies are already reassessing their manufacturing footprint to address supply chain risks and geopolitical pressures. In this environment, CDMOs that continue to rely on disconnected systems face a competitive disadvantage, both operationally and commercially.

 

A New Way Forward: Digital Unified Platforms

Adding another system or digitalizing one more process in isolation will not solve the problem. Industry analysts, such as Gartner, confirm what we see daily: the future of life sciences manufacturing depends on digital unified platforms. These platforms connect core functions (manufacturing, QC testing, scheduling, and advanced analytics) into a single contextualized framework.

A digital unified platform does more than digitize paper. It enables workflow orchestration across the organization, ensures that data flows seamlessly between functions, and embeds quality into everyday operations. It also lays the foundation for AI-readiness, making it possible to apply predictive analytics, digital twins, and advanced automation to complex manufacturing processes. Platforms such as L7|ESP exemplify this model, unifying systems, contextualizing data, and providing CDMOs with the foundation to mature digitally with confidence.

 

Lessons from the Front Lines

The value of a digital unified platform becomes clear when observing what leading CDMOs are doing in practice. One example is Cellipont BioServices, a recognized name in cell therapy development and manufacturing. With L7|ESP integrated into their operations, Cellipont has harmonized workflows, reduced manual handoffs, and improved consistency, all of which have accelerated readiness for clinical manufacturing. In cell therapy, where each batch may represent an individual patient, these gains aren’t just about efficiency; they translate directly into quality, traceability, and patient safety.

I had the opportunity to explore these themes in depth during a recent Contract Pharma webinar, where I joined Cellipont’s Chief Operating Officer, Mike O’Mara, to discuss how CDMOs can scale manufacturing while ensuring compliance and efficiency. The conversation reinforced what I see across the industry every day: digital maturity is no longer optional. The CDMOs that embrace unified platforms are the ones gaining the trust of sponsors and positioning themselves to succeed in an increasingly demanding market.

 

Industry Alignment and the Path Forward

AI, predictive analytics, and digital twins are now priority areas for investment. Yet adoption remains limited, not because the technologies lack value, but because most CDMOs are working with fragmented systems. When LIMS, MES, QMS, and scheduling each operate in isolation, data is trapped, and context is lost. Without a unified platform, CDMOs cannot fully realize the benefits of these advanced technologies.

A digital unified platform changes that equation. It provides the foundation for sponsors to gain transparency, for regulators to see compliance embedded into operations, and for CDMOs to scale innovation into execution. It is not about digitizing for its own sake; it is about building resilience, agility, and trust in a market where expectations are rising.

The digital maturity gap is real, but it is not inevitable. For operations leaders, the opportunity lies in viewing digital transformation not as a one-time overhaul, but as a stepwise journey built on a unified foundation. CDMOs like Cellipont are already proving what is possible when workflows, data, and quality are connected. Their progress shows that unified platforms are not a distant vision; they are a practical path to stronger partnerships and faster delivery of therapies to patients.

As leaders in operations, our responsibility is to ensure that the science we support is not hindered by outdated systems. Patients are waiting. And the best way to close the maturity gap is to unify, contextualize, and orchestrate now, so that tomorrow’s therapies arrive without delay.

 

ABOUT THE AUTHOR

Marcia Blackmoore, M.Sc., Vice President, Customer Operations

Marcia Blackmoore is Vice President of Customer Operations at L7 Informatics, where she leads strategic customer engagement and solution delivery for global life sciences and pharmaceutical organizations. With deep domain expertise in molecular biology, clinical supply chain, cell culture, process & analytical development, and technology transfer, Marcia brings a rare blend of scientific acumen and operational insight to every customer interaction.

Her career spans leadership roles at top-tier biopharma companies including Sanofi, Janssen R&D (a division of Johnson & Johnson), Regeneron Pharmaceuticals, Kiadis Pharma, and CytoSen Therapeutics. Across these organizations, she has helped accelerate therapeutic innovation and ensured the seamless translation of scientific discovery into scalable, compliant manufacturing processes.

Marcia holds an M.Sc. in Plant Molecular Biology and a B.Sc. in Cellular Biochemistry. At L7, she champions digital transformation and workflow orchestration to advance the next generation of cell and gene therapies.